- Meet The Team
"The training was excellent and Jacqui did a marvellous job in informing us on the patient journey and how to get the best from ourselves and to make sure we always invest in ourselves. Jacqui is a marvellous motivator and encourages us all to be the very best we can be. She pointed out aspects of how we all can pull together to make sure our patients get the very best from us. Well done Jacqui for making teeth come to life!"
Richard Masheder - Bow House Dental
"I learnt about communicating with different personality types; the ABC of Selling and building relationships. As a result of this course I will use less dental jargon; explain the benefits of the treatment and generally change the way in which treatment is discussed. An excellent investment of my time that has made me look more critically at how we manage the patient journey."
Lynne Johnson - Blue Sky Dentistry - Belfast
"This course was very informative and very interesting and delivered in a very positive way. I particularly enjoyed how self-awareness is so important. Would definitely recommend this course to those that want to become a treatment coordinator or practice manager."
Lorraine Gallagher - Croydon Orthodontic Practice
"The course had everything and more. I believe I have achieved the programmes objectives as much clearer and deeper understanding following the first course. Very informative without being boring. Interaction was great."
Louise Singh - Angle House Orthodontics
"I have learnt a lot today. It gave me enough time to think through all the concepts. Jacqui is an inspirational teacher and she is able to deliver the course in an informative way. I have managed to educate patients following her first course and I believe I will be able to educate patients in a more effective way from this course."
Chris O'Sullivan - Smileright
"I can now go back to my practice and out what I learnt in place. I feel so much more confident with talking to and understanding patients. It has made me feel confident and excited to become a TCO inmy practice. I think it will benefit both my patients and the practice. Thank you for a great day!"
Kelley Clark - Serenity Dental
"Definitely learnt lots of new hints and tips. A very clear, helpful and structured course."
Rachel Corne - The Essex Dental Clinic
"I absolutely recommend this course to anyone wanting to build confidence on reception. It has really helped me and I look forward to sharing these ideas and implementing them at work."
Emily Matthews - River Dental Care Ltd
"I enjoyed the course very much and I am looking forward to implementing a lot of ideas within our practice."
Tamara Franklin - West Street Dental Practice
"Excellent! Fantastic two day in-practice training programme. Came away from the training with a lot of motivation that I can also see in my staff. Able to implement processes immediately and can't wait to get started!"
Ivory Dental Care
"Just a quick note to thank you so much for your excellent training session yesterday. It was nicely pitched and presented and although the brief was tough I think that the team responded well to all the information that was presented! We have loads to think about going forward to integrate into our work to take the practice forward, building on what we have already achieved in the last few years. Consider us an ambassador for DDT now!"
Woodside Dental Practice
"Jacqui delivered an excellent programme outlining customer service, communication and sales processes. The transition between this was smooth and kept the team engaged."
Genesis Dental Care
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