Introduction to treatment coordination

INFO COURSE DETAILS
Dates: Tuesday 19th September 2017
Time: 9.30am - 4.30pm
Speakers: Jacqui Goss
Price: £195 per delegate
CPD: 6 hours of verifiable CPD
Type: Treatment Coordinator Course

Course Content

  •   The 'WOW' Patient journey? - Delegates look at all aspects of the Patient Experience
  •   Communication Styles - Seek first to understand... then be understood
  •   Personality Styles - how best to establish a rapport with patients
  •   The TCO Process - The ideal TCO process
  •   Treatment Presentation - the most effective way to present a treatment plan to a patient
  •   The ABC Approach to Selling - This incredibly effective method of selling is introduced
  •   Closing the process - Verbal skills for the treatment presentation to begin to close the process

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